Shipping & Returns
We provide shipping services to the contiguous 48 U.S. States through FedEx! Our shipping rates are fixed for items not designated as 28 mm, Alpha 28, or Platforms while these are determined by weight and calculated during checkout. Kindly note our processing duration of 3-5 business days. Upon shipment, an email containing your tracking details will be sent. Please allow 24-48 hours for the tracking to update. In cases where an order is returned due to an inaccurate or incomplete address provided by the customer, we'll reach out to confirm the correct details and arrange a reshipment at the customer's expense. If there's no response within 14 days, a refund will be issued minus the original shipping cost. Please note, we cannot be held liable for lost or stolen packages. For any queries regarding your shipment, feel free to contact us.
Flat Rate Shipping Breakdown:
Orders $0-49.99 = $8.95
Orders $50-99.99 = $12.95
Orders $100-199.99 = $15.95
Orders $200-349.99 = $18.95
Orders $350+ = Free Shipping
We want you to be completely satisfied with your purchase from our online store. If for any reason you are not, we are happy to offer a refund for most new, unopened items within 30 days of delivery.
To initiate a return, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to proceed.
Return shipping costs will be paid by us only if the return is a result of our error (for example, if you received an incorrect or defective item). In all other cases, you will be responsible for covering the cost of return shipping.
Once we receive your returned item, we will process your refund within three to five business days. Please note that it may take up to 10 business days for your bank to process our refund request, depending on your financial institution.
We will issue a full refund for the purchase price of the item, including any applicable taxes. However, please note that we cannot refund any shipping or handling charges that were incurred during the initial purchase.
Please make sure to package the item carefully to ensure that it is not damaged during transit. We recommend using a trackable shipping service and purchasing shipping insurance to protect your return shipment.
If you have any questions or concerns about our Returns Policy, please do not hesitate to Contact Us. We are always here to help.